Support
Returns & exchanges
Sixty days to change your mind. Free in the US and UK, a flat $9 everywhere else.
01
Start it online
Enter your order number and email, pick the items and tell us if you want a refund or a different size.
02
Pack it up
Reuse the box it came in. Print the prepaid label, or show the QR code at any drop-off point.
03
Get sorted
Exchanges ship as soon as the carrier scans your parcel. Refunds land 3–5 working days after it reaches us.
Start a return
We found your order
Check your email for a link to choose the items you are sending back and print your prepaid label.
We take back
- Unworn and unwashed, with tags attached
- Within 60 days of delivery
- In the original garment bag where possible
We cannot take back
- Socks once the pack is opened
- Anything altered or hemmed in store
- Last Call items (store credit only)
Faulty or damaged?
That is on us, whenever it happens. Seams are covered by the two-year stitch guarantee — message us with a photo and we will repair or replace it.
Full refund policy